LEGAL
Terms of Service
Last updated: May 2025
Custom Orders
All KC Exclusives orders are custom-made to your specifications. Because each piece is handcrafted specifically for you, we begin production only after you have approved the design and pricing. Please review all order details carefully before approving.
Payments
Payment is due upon order approval and before production begins. Accepted payment methods will be communicated directly by Kara. Prices are confirmed in your personalized quote and are valid for 30 days from the date issued.
Turnaround Time
Standard production time is 1–2 weeks from the date of payment. Rush orders may be available for an additional fee — mention your deadline in your quote request. KC Exclusives is not responsible for delays caused by shipping carriers once your order has been handed off.
Returns & Exchanges
Because all items are custom-made, we do not accept returns or exchanges unless the item was made incorrectly or arrived damaged. If there is an issue with your order, please contact kara@kcexclusives.com within 7 days of receiving your package and we will make it right.
Intellectual Property
KC Exclusives retains the right to photograph and share completed orders on social media and marketing materials unless you request otherwise in writing prior to order fulfillment.
Limitation of Liability
KC Exclusives is not liable for indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability is limited to the amount paid for the specific order in question.
Contact
Questions about these Terms? Reach Kara at kara@kcexclusives.com or (609) 670-7469.